MT
Masego T
1 reviews | Active since Nov 2016
18 Dec 2019, 09:31
BAD SERVICE AND LIES FROM AGENTS.
I’m a very unhappy client. I exchanged decoders last night, called multichoice to active both smart cards but couldnt get any help. spoke to a lady by the name of Mohanuwa who promosed to help me last night and til now my dstv is disconnected and cant see my account on there system but the agent that spoke to the 1st time could see the account told me that it was active yesterday 17:45 which he was lying because we spoke to Mohanuwa @ 20:43 for 28 minutes with her on the line.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
19 Dec 2019, 07:18Hi Masego Tshuma,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Dec 2019, 07:18
Official
Hi Masego Tshuma,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
