Bad service and incompetence

<p>So. last month I phoned multichoice to cancel my subscription. The woman told me my debit order was canceled and that my service will be suspended on the first of June. the service was never suspended. I got an SMS saying that my payment is overdue and my service will be suspended, after which I phoned them again. A new person told me that there is a note on my account saying that the person told me that I need to phone in on the 1st of June so that she can suspend my account. which is a lie as the woman never told me that. I told her I was not informed of this and she said that her manager will listen to the call and get back to me. it has now been a week. I got another message. I do not care that the account has been suspended. I care that I will now get a bad credit rating due to your incompetence. PLEASE CANCEL MY ACCOUNT! to think I gave the person a good rating. wish I could go back. just another way for them to make money.</p>