aM
amanda M
1 reviews | Active since Dec 2011
30 Jul 2021, 11:37
Bad service and disconnected even after paying my debit order amount
If a bad service is always given, I feel I have every right to let the whole world know to decide on your service or not. After the last bad review I did I was called and advised that you will never disconnect my services and I won’t pay the ridiculous amount wanted from me as I don’t know where it comes from but here I am today, my service disconnected after I even agree on a new contract of price lock for 12 months on compact, what nonsense is this with Dstv, how hard is it to give people good service and work on system instead of always making people feel less and they don’t deserve your shows while they pay you monthly. What more can I do???
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Replies (1)aM
amanda M's updateReviewer Update
31 Jul 2021, 11:42That’s all you good at replying but still do nothing, even today I am still not assisted I have been wasting my money calling the call centre that keeps me on hold for hours, who will reimburse me my money as I am paying debit orders yet you cut my services and I have to beg you and hold for hours to be reinstated but still nothing
aM
amanda M's update31 Jul 2021, 11:42
Reviewer Update
That’s all you good at replying but still do nothing, even today I am still not assisted I have been wasting my money calling the call centre that keeps me on hold for hours, who will reimburse me my money as I am paying debit orders yet you cut my services and I have to beg you and hold for hours to be reinstated but still nothing