Bad service and bad attitude

Good day For 2 months dstv has been sending me sms's to pay R250 as a special offer when I finally paid the R250 on the 30/03/19 my account was not re-connected immediately I had to phone the call centre to get it re-connected,then on the 8th my account was disconnected I had to make another phone call for an explanation then it was connected on the 12/04/19 my account gets disconnected again followed by an sms saying I must pay R339,75,since from when does compact charge R539,75 my account has been disconnected twice with no explanation ,when I phone the dstv call centre i dont get answers as to why my account is sky high instead I get put onhold until my airtime runs out... kindly call me on **********