PN
Prudence N
1 reviews | Active since Feb 2010
07 May 2015, 16:35
BAD SERVICE ALL ROUND
Hi,<br> <br> I bought a decoder with a voucher with in 2013, but where I was they install for you so I never used my voucher.<br> Now multi-choice and Elsat are giving me a run around they are not installing, your service is utterly disgusting.<br> You are trying to both make money off me. If this is not sorted out I guess I will be one more client switching off DSTV.
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
10 May 2015, 15:16Hello Nombuyisel,
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department manager for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department manager for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply10 May 2015, 15:16
Official
Hello Nombuyisel,
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department manager for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department manager for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert