MM
Motlatso M
1 reviews | Active since Aug 2018
26 Mar 2024, 09:51
Bad service after I requested debit order change
DSTV has very *********** personnel. I phoned earlier in the month requesting debit order date change. The person who was assisting me never spoke of pro-rata from 25th to the 27th. Come 25 the disconnect me, while I requested change. Now they are charging me reconnection fee instate of only pro-rata since their worker didn't effect change. I think DSTV is using reconnection fee as money making scheme.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Mar 2024, 10:52Hi Motlatso Makgato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Mar 2024, 10:52
Official
Hi Motlatso Makgato,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MM
Motlatso M's updateReviewer Update
28 Mar 2024, 16:07After you disconnected me I manually paid. Now I got debited please repay me
MM
Motlatso M's update28 Mar 2024, 16:07
Reviewer Update
After you disconnected me I manually paid. Now I got debited please repay me