Bad Service : Acc ***5

<p>On the 26th of Febraury 2017 i raised an incident, because i was advised i owe DSTV 17k when i app**** for finanace, i called the call centre and was advised to send an email to the Delisting department, the auto response states queries will be resolved within 24 hours, to date not a single person has rep**** to atleast acknowledge the query. I contacted the call centre a few more times after that, DSTV you can check your system to verify how many times i called, promises promises is all i get. Tell your call centre agents it is not good to make empty promises to your clients, because i recieved a few. Team leaders who cannot take owenership of queries should not be placed in leadership rolls. I require urgent confirmation on this and also a letter stating i owe DSTV nothing. I also need this query to reach top management who can do something about the query, because I am tired of *********** people who cannot take accountability.</p> <p>Please email me or contact me asap regarding this issues, my account number is ********** 5 i updated my details more then enough when i called in.</p>