HL
Hilary L
1 reviews | Active since Nov 2017
10 Jan 2025, 17:42
Bad service
Bad service. I inquired about a Netflix deduction on my premium which was deducted without any authorization/ confirmation to myself. DSTV agent advised that I must monitor the payments and query if different amounts are deducted. Refused to accept responsibility, yet they collect the payments from my account. What a disappointment! Will cancel my services with them!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Jan 2025, 17:52Hi Hilary,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jan 2025, 17:52
Official
Hi Hilary,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team