TS
Thamsanqa S
1 reviews | Active since Aug 2023
04 Aug 2023, 20:26
*********** bad service
Highly disappointed with Multichoice. Called in to activate a new package, but the consultant deactivated my other package by mistake and that generated cancelation fee. And seeing that she made a mistake drop the call while I was waiting to be fixed. Mind you it's my airtime.
Had to call again and was told the reversal has been log because was a fault from they side. Now I have to wait for 24 hours while it's not my mistake.
I am passed off with their services.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
04 Aug 2023, 21:23Hi Thamsanqa Shandu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Aug 2023, 21:23
Official
Hi Thamsanqa Shandu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
