MM
Martha M

1 reviews | Active since Aug 2018

12 Apr 2021, 16:51

Bad service

Hi this review/complaint is on behalf of my mother, she bought a explore ultra under pricelock from multichoice but the lady that ordered the decoder ordered the explore A3 which is wrong. We've been trying to get them to change it but they keep promising that they will call us back which they never did. It's really frustrating that she has to pay for a product that she doesn't want.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2021, 17:26
Official
Hi Martha, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MM
Martha M's update21 Apr 2021, 07:54
Reviewer Update
Still waiting for your collection people. This is frustrating, please do the right thing.