Bad Service

Multichoice agents are getting paid for doing nothing because their customer service is the worst I've ever experienced. I've be speaking to different agents tryi g to resolve a payment made on the 27th of December 2022 but still disconnected my services on the 4th of January 2023 and they reconnected the services on the 5th of January but still disconnected the service on the 9th of January due to non payment. I've called numerous times and sent my proof of payment but the agents fail to ensure my payment is allocated but instead they keep on hanging up everytime the situation is getting tough for them. I regret signing up for price lock and if it was possible I'd cancel the contract because clearly I'm dealing with clowns in an unrehe****d circus.