mM
mikiya M
1 reviews | Active since Jul 2012
26 May 2020, 15:27
Bad service
App**** for price lock on the 5th May 2020, application was approved and was told delivery would happen with in 5 days. On the 7th received a call to pay R 50. 00 and paid it and was told the decoder will happen in 2 days. 21 days later I haven't received the decoder and I keep on getting calls and texts from installers asking for when can they come and install the decoder and my question to them is what decoder. I then went and installed the dstv app, to my surprise the was a balance of R659.00 and I called and was told to ignore it. Now I owe R1142. 00 for what? I have sent emails and not being assisted, yesterday I re3a call from 1 of the agents selling me a price lock contract. WOW!
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Replies (4)mM
mikiya M's updateReviewer Update
26 May 2020, 16:22I have been holding for an hour on my cellphone calling your call center and you receptionist kept on sending me from pillar to post, I've asked to speak to a manager and couldn't. I need time frame as to when my query will be resolved when you say soon, soon can be tomorrow or next year.
mM
mikiya M's update26 May 2020, 16:22
Reviewer Update
I have been holding for an hour on my cellphone calling your call center and you receptionist kept on sending me from pillar to post, I've asked to speak to a manager and couldn't. I need time frame as to when my query will be resolved when you say soon, soon can be tomorrow or next year.
mM
mikiya M's updateReviewer Update
26 May 2020, 16:24My ***
mM
mikiya M's update26 May 2020, 16:24
Reviewer Update
My ***
mM
mikiya M's updateReviewer Update
26 May 2020, 16:26Your DStv balance is R1114,70. Reconnect to extraordinary entertainment - pay here payat.io/qr/*** or at your local retailer using ref ***7. For what❓❓
mM
mikiya M's update26 May 2020, 16:26
Reviewer Update
Your DStv balance is R1114,70. Reconnect to extraordinary entertainment - pay here payat.io/qr/*** or at your local retailer using ref ***7. For what❓❓
mM
mikiya M's updateReviewer Update
27 May 2020, 10:55- It is with utter disgust that I review the DSTV price department again
- NO feedback
- Pathetic service
mM
mikiya M's update27 May 2020, 10:55
Reviewer Update
- It is with utter disgust that I review the DSTV price department again
- NO feedback
- Pathetic service