Bad Service

On the 6th November 2020 I visited multi choice in randburg to enquire about my billing I was assigned to a lady called Nompumelelo Maluleka this lady gave me wrong information about my account after a month when the bill came it was a different story with the one that I was given by Nompumelelo. On the 3rd of December I went there again to enquire and I asked to see the Manager they called a lady by the name of Sindisiwe Mowane who claim to be a manager so I told her the whole story about my account when she checked she find out that information I was given was wrong and she said she will rectify it when I ask to see the lady that gave me the wrong information she went for about 15 minutes and came back to say she's not in the office I ask her as a manager to ask her to write an apology through my email till to date I've. never heard anything from them.The worst thing is that I've driven more than 60 km from home to multi choice and back. I'm very disappointed in the way that they don't care about their customers who pay their salaries