NP
Nelly P
1 reviews | Active since Mar 2015
04 Oct 2024, 12:52
Bad Service
Im extremely disappointed and angry at the service I've been getting from Multichoice. They sent me a message to pay and gave me a link that doesn't work properly. I went on the app to try and pay and it didn't work. I paid on my bank app. They still said I hadn't paid. I sent them proof of payment of which they confirmed they received. Everyday they keep cutting off the connection reasoning being they haven't allocated the payment. Its really frustrating especially knowing that I paid on to one of their accounts and sent the POP. They disconnected the services every day and I keep having to call to ask them to reconnect again. Its time consuming and a inconvenience. DSTV Multichoice can you please sort this out.
Helpful (0)
Replies (9)0
Replies (9)
DStv (MultiChoice)'s replyOfficial
04 Oct 2024, 13:12Hi Nelly,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Oct 2024, 13:12
Official
Hi Nelly,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
NP
Nelly P's updateReviewer Update
08 Oct 2024, 11:58This issue has still not been resolved. Every after 2days i keep having to call because they have disconnected the services i paid for on time. Im sick of this
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Nelly P's update08 Oct 2024, 11:58
Reviewer Update
This issue has still not been resolved. Every after 2days i keep having to call because they have disconnected the services i paid for on time. Im sick of this
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:17Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:17
Reviewer Update
Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's updateReviewer Update
13 Oct 2024, 09:21 Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them
NP
Nelly P's update13 Oct 2024, 09:21
Reviewer Update
Oct 2024 at 09:20Im so livid and frustrated. No1 at DSTV Multichoice wants to assist me. They disconnecting my DSTV every day. I keep calling to explain the same thing and they will reconnect me only to disconnect the the next day. Even writing here on Hello doesn't seem to assist because i wrote 2 reviews but this issue hasn't been sorted out and have never received a call from them