bad service

Disappointed is an understatement because i just spoke to a girl called Dineo now who placed me on hold for over 25 minutes while realising my hold and putting me back on hold, now as i am writing this email she muted my call and i had to hang up even her attitude was bad because in the morning a spoke to a very professional gentle man who helped me effeteness, yet i have had a DSTV for more than 10 years without disconnecting my services yet today because their dstv insurance department decided to put more things on my dstv without me agreeing my services ended up being disconnected