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Zodwa N

1 reviews | Active since Apr 2011

19 Jul 2020, 01:51

bad service

I requested for my second decoder to be reconnected via DStv social media @DStv Care, the service i received was poor.I was assisted by "SOL" who was not willing to assist, i requested for my complaint to be escalated to a supervisor however that was not done.The social media supervisor must view the interaction between me and that person.We pay for a service, please hire people who are willing to assist clients.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2020, 07:04
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team