Bad Service

Bad Services. My problem started when my STD decoder malfunctions and the decoder was replaced. I have the compact package with a debit order of R519.00. Immediately after that I was told to pay R866 and no one can explain why. I called the call center on a daily basis and Honestly the agents are grossly ***********. Two days later, I was told to pay R770.00 and still no one could explain why the amount is more than the R519 that I am supposed to pay. To cut a long story short, Dstv messed up my account and failed to rectify their own errors. After calling on a daily basis, I was told on day 8 that I must pay R528.43 + R50 to reconnest, since they suspended my services due to their own incompetence. I was forced to pay reconnection fees, due to their own incompetence. Proof of payment was sent and my services are still not restored. I called the call centre and I told to go to a walk-in centre. This is ubsurd and ridiculous. I called again and an agent said my proof of payment will reflect after 3 days. I have called the call centre on a daily basis and I kept on hold for more than 38 minutes on average. I have spent 464 minutes trying to resolve the biling issue. Day 11 and my services are still not resolved. This is Bad Service