FM
Fatima M

1 reviews | Active since Mar 2019

26 Jun 2023, 14:34

BAD SERVICE

I called your call center on the 28/05/2023 to downgrade from compact plus to compact and when I check how much I owe I am shocked. I dont usually watch tv I pay this for my kids, channels that were not supposed to playing still do. Why are your consultants not doing their job. I THINK ITS TIME I STOPING PAYING THIS THING. THANK YOU FOR YOU BAD SERVICE.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jun 2023, 14:38
Official
Hi Fatima, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
FM
Fatima M's update27 Jun 2023, 16:06
Reviewer Update
Good day

I received a call immediately after written this review. My issue was resolved thank you so much.