HK
Hlengiwe K

1 reviews | Active since Aug 2019

29 Jul 2020, 22:39

Bad service

I bought decoder online and paid cash for it I didn't receive my order I tried to cancel it since I had to take out money from my pocket again and bought it in store I still haven't gotten my refund tried explaining my story to your social media platform they kept on saying they will escalate the matter I need my refund back

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2020, 22:56
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
HK
Hlengiwe K's update07 Sept 2020, 15:14
Reviewer Update
I'm still waiting for my refund I was told it's gonna reflect on my account within 48 hours it's now 3 weeks I still haven't gotten my money