BAD SERVICE

Extremely poor service, failed to deliver , paid for Disney Channel, however, none of the call Centre agents are equip to assist with linking this channel, it has been almost a week, with dally calls being made, but to date no one can assist. Rather pathetic as this is an extremely important service to the customer to be able to understand what is required, how can a company hire people and not properly train them to assist a customer. At times I wait hours on the line, only to be cut off, most of the call Centre agents are not able to understand what the customer wants. extremely bad service