KO
Kim O
1 reviews | Active since Jan 2023
10 Jan 2023, 17:40
BAD SERVICE
My account was debited after I made cash payment and was advised that I would be refunded . Called today to confirm how long I have to wait and was advised nothing has been done after speaking to 5 different agents. when you call and ask to speak to the consultant you spoke to previously there suddenly is no such person. The last person Samkeliswe Ngigi I spoke to a few min ago says she is unable to assist as I have to go to a walk in center... why was I not told this previously while speaking to Siyasangena Ntquwe, Martin Bekwa, Leonard Muller did get the other 2 agents names . Your service is bad
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Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Jan 2023, 17:56Hi Kim,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jan 2023, 17:56
Official
Hi Kim,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
KO
Kim O's updateReviewer Update
13 Jan 2023, 15:57Andile Mekatume was supposed to call me back on the 12-01-2023, its the 13-01-2023 close of business still no nothing
KO
Kim O's update13 Jan 2023, 15:57
Reviewer Update
Andile Mekatume was supposed to call me back on the 12-01-2023, its the 13-01-2023 close of business still no nothing