Bad Service

It seems DStv has a secret bank account, I made payment but they keep suspending my service, claiming it's due to non-payment, despite emailing my proof of payment and the bank confirming that money is in DStv's account. If my money is not in your account but the bank has confirmed, then fix your system. I phoned the call center about 3 or 4 times, they reconnect and later disconnect.

Giving up on DStv. Any alternatives? Netflix, I need to keep up with current affairs, sports and all the other good stuff that you don't offer please.