BAD SERVICE

Ive never seen or experienced bad service like I do on multichroic, they cant solve a simple query since from January was busy contacting their call Centre each and every week to reinstate my service back while I've made a payment of EFT R400.00 on 29January R400.00 cash 28February but still have to always contact them or write to hello peter in order to get assisted, its the third time today complaining to this channel however don't get help. Last week Saturday spoke to Amanda Foster who asked to be forwarded the proof of payment of which I did but the service got cut today morning My customer number is ***