BA
B A

1 reviews | Active since Oct 2019

01 Oct 2019, 16:41

BAD SERVICE

I have called for the entire September 2019 every 2nd or fourth day 2019 spend over R300 airtime speaking to teamleaders and consultants my dstv keeps disconnecting

the service is so bad i would not recommend anyone it is a inbound call centre the entire dstv no one can phone you back when you have a complaint today my dstv disconnected again STRUGGLING SINCE THIS MORNING NOBODY CALLS ME BACK LEFT ENDLESS MESSAGES THE ENTIRE MONTH I paid R550 last month altogether and I am on the compac which is R399 ,I paid 01st R400 and then a teamleader Itumeleng advised me to pay a R150 which i did I am so frustrated have no money left for airtime

call agents putting down the phone in my face teamleaders disconnecting my calls Now your service is saying i must pay R782 to reconnect I want all my airtime money paid back to me

other agents putting me on hold hoping i would put down the phone which was the case DSTV is the worst company i ever dealt with *********** staff

I phoned 01st ,04th,06th,09th,13th,15th,19th,22nd,24th,26th,01st/10

Some of the people I spoke too Zenobia Kialeene ikhona zikhona ,kamohelo selokhoma, Mark ,itumeleng Michelle Abrahams,?,kayla Case id ***7-C6 Nita-switchboard Catherine supervisor

my name Mrs Andrews tel number ***/ *** /***

0
Replies (1)
BA
B A's update02 Oct 2019, 18:49
Reviewer Update
I phoned again 01st Oct 2019 9h00pm
spoke to PHINDILE-
MATILDA
NOLWAZI-Durban branch

Noluthando (teamleader)-
They let me hold on untll my airtime exhausted ,spend in total R160 airtime no manager phoned

Still today no manager phoned me back