VT
Vuyo T

1 reviews | Active since May 2022

04 May 2022, 23:38

Bad service

Bad Service Got home from work, put om TV as usual, only to be greetef by a suspended account, called an an 042 number on their website, asked to pay 70 to get connected, paid girl name of nqobile confirm that they receivef and must hold on as she was reconnecting me. Phone went dead, called again 2hours spoken to 8 people with the same script, team leader are never available, R20 short payment R50 reconnection, ther. I have not seen such incompentency which confirmed the in ecpiriencrd people employed in the call centre

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2022, 01:32
Official
Hi  Vuyo Tomson,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
DStv: Hello Peter Team