SH
Sylvester H
1 reviews | Active since Jul 2014
07 Jan 2022, 20:35
Bad service
@DStv we have upgraded from a Dstv Explora 2 to an Explora 3B and now I cannot access our Catch up(not available in my country) as well as my Showmax which we put on hold since I had trouble with my older machine. I am kept on hold by the call Centre and only told that they are busy on live chat I even completed a data upgrade of 28 minutes. The one lady that we could get hold of told us to unlink and create a new a new account. I am very dissatisfied in their service
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Sylvester H's updateReviewer Update
11 Jan 2022, 17:15Still no response from you guys. Your service is getting worse and worse. I have made a payment but does not reflect in the Showmax account. The lady we chatted with on Friday say we must deactivate the whole account. Did the same with Netflix and they were flawless when I reactivated my account
SH
Sylvester H's update11 Jan 2022, 17:15
Reviewer Update
Still no response from you guys. Your service is getting worse and worse. I have made a payment but does not reflect in the Showmax account. The lady we chatted with on Friday say we must deactivate the whole account. Did the same with Netflix and they were flawless when I reactivated my account