SR
Siphiwe R

1 reviews | Active since Mar 2013

13 Jan 2024, 10:56

Bad service

The service I received from you contact centre agents, very appalling. The last agent was worse, kept me on hold for 15mins and then hung up. I'm being sent from pillar to post, no one can give me a solution to a simple question. I called twice already, I'm not calling back anymore, in fact I'm canceling my subscription

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jan 2024, 11:15
Official
Hi Siphiwe, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SR
Siphiwe R's update16 Jan 2024, 11:51
Reviewer Update
I'm still waiting for you to get in touch with me