cvdm
cornelius van der merwe
1 reviews | Active since Mar 2016
09 Mar 2016, 07:30
BAD SERVICE
I have never experienced so bad service from Mutichoice, on the 29/02/2016 I have send the change of ownership papers to them ***,***,*** I had to phone every day to find out what the progress is and everyday the is a different story and it has been send to a different department , I have bought the decoder on OLX so I am not able to get hold of the previous owner I have made a affidavit and certified it plus my id and the change of owner ship papers till today the decoder is still not on my name this cant go on like this what more do I need to do they cant find the old owner so what is the problem do the change of owner ship <br> <br> this is the worst experience I had with multichoice ever
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DStv (MultiChoice)'s replyOfficial
10 Mar 2016, 10:05Hello corrie800218,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies.
I tried contacting you on contact details provided, however the cell phone was off and it did not have option to leave a message. Please refer to your personal email address.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Pfarelo
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies.
I tried contacting you on contact details provided, however the cell phone was off and it did not have option to leave a message. Please refer to your personal email address.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Pfarelo
DStv (MultiChoice)'s reply10 Mar 2016, 10:05
Official
Hello corrie800218,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies.
I tried contacting you on contact details provided, however the cell phone was off and it did not have option to leave a message. Please refer to your personal email address.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Pfarelo
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies.
I tried contacting you on contact details provided, however the cell phone was off and it did not have option to leave a message. Please refer to your personal email address.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Pfarelo