Bad Service

I have been having this issue with DSTV since the month of February to date and still not sorted out.My account was upgraded without my consent i called the DSTV call center to have this cancelled and i was told to called month end as they cant cancel it on their side.Month end when i called the fee have already piled up i called in again on the 08 March 202 where i spoke to Thembeka and she advised she has referred the matter to her T/L Vuyokazi as they mentioned they have escalated this matter to the billing department to have the fee's reversed they will get back to me within 48 hours and they didn't get back to me

called back again on the 19 March spoke to Mandi and advised she has referred the matter to her T/L Thandi called again on the 13 April spoke to Yamukela she advised that the amount of R955.90 was occurring from the premium charges a service that i dont have and never had...different amounts are being charged on my account on a daily basis i was advised to pay an amount of R276.10 on the 13 April and i did just that was advised by the agent that the charges have been adjusted .

Only to find out that on the 18 March my services were disconnected again i called and spoke to Wafilla in Mhlanga Branch were i was advised that she has reffered the matter to the billing department as they have responded that insufficient docs were supp**** meaning not enough information was provided she confirmed she will ensure that this account is sorted.

Called in again spoke to Zanele in Noluthando's team edgecombe branch were she explained to me that she does not understand why different amounts are being charged daily she will then have to escalate to the billing department to havee this sorted.

I have been spending my airtime just for one thing to be sorted out and non of that has been done until today..we are in lock down without TV and multi choice doesn't seen to understand this i am really tired of this whole thing.