1 reviews | Active since Nov 2012
Bad Service
Today is 28 October 2024 time 21:24. My Multichoice client ref is: ***9. My complaint is about Dstv channels. I am on the Premier package, paid R9000+ in advance in March '24. My friend is on the Easy View package paying a monthly fee of R139.00. My friend can watch channel 134 anytime, anyday she like but I can't at no time at all. When selecting 134 it display "could not find channel" with error vode E37-32. This happen all the time.I've been to Multichoice offices at N1 Centre, spend over a hour without getting a explanation. Nobody was able to sssidt me!! Speaking to their robot on line is a hopeless affair and waste of time. Is there anybody out there at Multichoice that can correct this or give me a explanation why I am excluded from viewing channel 134. Thank you C B S....
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Please note that channel 134 is available on the following channels ONLY: DStv Access, DStv Family, and DStv Compact. Unfortunately, the channel is unavailable on DStv Compact Plus or DStv Premium.
You can also refer to the TV Guide for channel comparisons on packages: https://www.dstv.com/en-za/explore/tv-guide
Kind regards,
DStv: Hello Peter Team
Please note that channel 134 is available on the following channels ONLY: DStv Access, DStv Family, and DStv Compact. Unfortunately, the channel is unavailable on DStv Compact Plus or DStv Premium.
You can also refer to the TV Guide for channel comparisons on packages: https://www.dstv.com/en-za/explore/tv-guide
Kind regards,
DStv: Hello Peter Team