TM
Taki M
1 reviews | Active since Jan 2014
04 Feb 2016, 14:32
Bad Service
I called in to complain about sudden disconnection and the agent used me to speak to team leader and she refused to assist me and then just put me on hold for 30 MINUTES!!!!!!<br> <br> I had to hung up and call again and got the best service from Precious Ndou. She was wonderful and I really appreciate her professional service.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Feb 2016, 12:51Hello Zikhona101,
Thank you for taking the time to point out our service successes and failings .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service successes and failings .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply13 Feb 2016, 12:51
Official
Hello Zikhona101,
Thank you for taking the time to point out our service successes and failings .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service successes and failings .As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again thank you for the positive feedback.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,