cS
christelle S
1 reviews | Active since Sept 2013
01 Feb 2016, 17:16
bad service
Bad customer service I ever had.have a problem with activation from sat and its monday phoned out over R500 airtime and the dstv still not active
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Feb 2016, 10:08Hello christelle.stryd,
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have been assisted and your DPP decoder delivered and activated as per your request.
Thank you for taking the time to point out our service failings and suggestion. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have been assisted and your DPP decoder delivered and activated as per your request.
Thank you for taking the time to point out our service failings and suggestion. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply12 Feb 2016, 10:08
Official
Hello christelle.stryd,
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have been assisted and your DPP decoder delivered and activated as per your request.
Thank you for taking the time to point out our service failings and suggestion. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
According to our records you have been assisted and your DPP decoder delivered and activated as per your request.
Thank you for taking the time to point out our service failings and suggestion. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert