AM
Armand M

1 reviews | Active since Apr 2015

29 May 2020, 12:02

Bad service

Firstly thanks for Hello Peter fr coming back to me and ask me if i would recommend DSTV and to rate them. *** Yes one zero is not enough. You took a few days before you ask me to rate them, thats wonderfull. On the other hand DSTV ask me to rate there service 2 minutes after you contact them, then they only give you a certain time to rate them. I am not a fool to rate somebody if i am havent got even a result. It is funny they told me my money would be paid back within 24 to 48 hours, well it is now 96 hours and no feedback. Just think about it if 100 persons have the same problem that i have, that means that they sits with R290 000 of us during this dufficult times. Just think how many persons could we feed. AND THATS ONLY IF 100 PERSONS GOT THE SAME Problem. In my job if some one has a problem i follow up afterwards. They normaly say thank you its wonderfull of you for your service. I reply its a plesure you pay my salary and i must look after you. Never in my life wil i recommend DSTV TO ANYBODY. Enjoy your monopoly at the moment Dstv, dont know it will last.

Armand Meyer

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2020, 12:16
Official
Hi Armand, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team