Bad Service

Good day.

I purchased a DSTV decoder from PnP on the 5th of October, we were given a number for the person who will come in regard to installation.

Firstly, they were ****** rude, they lack proper communication skills. They called us on the 5th of October to install later on the day of purchase and never pitched. That is understandable they probably were about to knock off, on the 6th of October they called asking for directions to where we stay, they were rude telling me they don't know my location and I have to call them if I want it to be installed or they won't bother coming. When they got to our residential area, they made rude remarks about our living conditions and I had to help with the installation they did nothing but pass horrible and disrespectful remarks about where and how we're living. Below are the names and a number of one of the installers.

Their names were Teddy & Eric, +***.

I hope this matter gets attended to, you wouldn't want any of your clients/customers complaining about your staff again whether they are hired by PnP or MultiChoice it doesn't matter.

Very Disappointed, Sibusiso Myeza ***