Bad service

DSTV has done nothing but give me bad service for the pass 2 months now i am unable to watch dstv. Its a long story that i had to explaining since the beginning of January. And now we are in March. In December i made a payment on the 20th for January. I made the payment before the time but i didn't think that it would be a problem because i already made a payment for December so my account would be in a credit but i was wrong i called in almost every second day in January send so many emails and sending my proof of payment stil no help on a Saturday i even spoke to a supervisor he helped to unlock the dstv only lasted for 2 days the Tuesday it was block again so i had to call in again. I was told to give some time for feed back from the financial department and that someone will call me back but i am still waiting for a call its already March. The bill went from 250 to 800 and something. When i called in February i had to make a payment of 560. But i didn't pay because i still feel that its to much. I was then told that the payment doesn't reflect on their side and that it was made into the wrong account i told them that i made a eft payment and that the link was send to me via the dstv whatsapp group and that there is no way that i will take the blame for that. And asked them to please assist me but still no help. I really don't know what to do anymore. The call recording can speak for it self.

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