Bad Service

Multi choice has a way of treating people bad, they send these smses or emails via dstv telling me that I must pay R154. 50 by the 4th of March 2015. The amount was already paid by the 3rd, but to my surprise my dstv is closed. I called spoke to a guy by the name of Pule Mtambo I explained the situation , when I asked him about this text he tells me about the R50 connection fee. For what when I paid prior to the day they gave me and the amount. I requested to speak to his senior who is Adam Tswai, he keeps saying am through to him. Even when I tell him I don't want to talk to him cause he's waisting my time and money. It's not the 1st time they want me to pay the reconnection when it's not my fault. They must reconnect or refund me my money period.