IM
Irene M
1 reviews | Active since Jan 2016
12 Jan 2016, 10:50
Bad service
I called Multi Choice Pretoria call center to solve my channel problem without any success. Channel 161 and channel O doesn't play instead give me this message \Lost signal..."after calling call center all the people advised me same thing. They said I should disconnect the decoder on the wall and take out white cable and smart card from the decoder and take them back and pluck the power cable again"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Jan 2016, 07:49Hello Irenema123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply19 Jan 2016, 07:49
Official
Hello Irenema123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,