HN
Hetle N

1 reviews | Active since May 2020

12 Mar 2021, 17:53

Bad Service

Double payment was made on Dstv account.When i asked for a reversal,dstv want a payment notification.FNB said they cant send me one,instead the send me a payment reversal.Dstv dont understand I cant get a notification,instead they send me a debit order form.For a whole week I tried to get money reversed each and every customer agent tells me another story

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Mar 2021, 07:14
Official
Hi Hetle Nel, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team