HZ
HANLIE Z
1 reviews | Active since Mar 2015
02 Mar 2015, 16:34
BAD SERVICE
Commercial contract application was done by me the 19th of February 2015!! On the 25th of February 2015 I've send the last letters they need. I phoned this afternoon and hold the line for 23min, with no luck that someone will pick up or help me!!! This is no joke, I'm running a complex with 120 students, it reflect BAD service from my side!!! If there is a problem let me know or else connect the service!!!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Apr 2015, 14:35Hello HANLIE VAN ZYL,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your account to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your account to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply20 Apr 2015, 14:35
Official
Hello HANLIE VAN ZYL,
We do apologies for the inconvenience you experienced in this regard.
We have escalated your account to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
We have escalated your account to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,