KM
Kulani M

1 reviews | Active since Dec 2015

26 Dec 2015, 09:49

Bad service

I paid my package on the 5th of December 2015 but every weekend my channels are being cut, now i am unable to watch my tv. Dstv has now became useless, I contacted them last sunday and they said they will fix it but the same issue happens again, i am not getting what i paid for. Then what's the use of paying if i cannot watch what i paid for?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2015, 09:39
Official
Hello Kulicious,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,