cR
claire R

1 reviews | Active since Nov 2015

16 Nov 2015, 06:34

bad service

I paid my account for September but they said they did not get it so i have forward the proof of payment but they still dud not get back to me and i have to keep on calling with no luck of the issue been sorted out and this is the way i have been doing it for a year.i have called mire then 5 times

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2015, 10:20
Official
Hello lai09,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,