Bad service

I'm so tired telling this company same thing...about the Neflix now I can't even pay because they keep on increasing the payment due the Neflix which I did not signed for or approve it..everymonth I'm calling them they keep in telling that they ascaletting the matter until today no one is helping me..now they says i must pay 861..please can anyone call me because I will take the matters further to my lawyers and also publishing the story...I'm really tired now ..one of the Manangers called and told me they will pay back my R100 I used calling them..they are so unprofessional and donr have customer services..