1 reviews | Active since Oct 2016

16 Jul 2024, 14:05

Bad service

On Thursday we woke up our dstv not working, on Saturday I sent my mom to dstv maponya mall who was told to come back Tuesday today I get there and I am advised I need to buy cables and that was information my mom was advised when we have insurance and like dstv is taking us for a ride honestly the money spent for transportation and for what, why do we even pay insurance I need my issue resolved

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jul 2024, 14:12
Official
Hi Nomvula, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
's update16 Jul 2024, 14:27
Reviewer Update
I called the insurance team and the agent advised also I would be getting the call from Mandla Tshuma if you guys can't help me rather cancel my services all togetherness and provide a refund for the number of days I haven't used your service and I start my services with other providers such as Disney, prime and Netflix because I can't pay for years and years and not get help when I need it
's update16 Jul 2024, 16:13
Reviewer Update
This Mandla person is taking me for a ride honestly him and his agent must be thinking I am joking. This is my the last month with dstv.