MD
Martinigue D

1 reviews | Active since Jul 2013

28 Jun 2021, 07:40

Bad Service

You guy's are pathetic its almost been a year now since I have disconnected my dstv account and you want to call me now to tell me that I owe you money. Seriously!! An entire year and you have a debt retrieving company calling me, when you yourself haven't called once to enquire why I am not paying the account. What are your egos being bruised because people are canceling dstv due the fact that they have found alternative ways on watching tv by live streaming using iptv that cost much less than you do. Now this debt collection company is looking for email proof when I canceled my account via telephone, give the people the telephone records. I swear if I get flagged on credit bureau for this I will sue dstv, for lack of communication with its clients

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jun 2021, 11:27
Official
Hi Martinigue, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team