BAD SERVICE

I made an eft for my september subscription which went to space even though I have sent the proof of payment to countless people. My account keeps getting deactivated and I keep having to call their call centre where I will hold until my airtime cuts and no1 has the decency to call back. I have spoken to around 3 supervisors who have all made empty promises to resolve this matter and allocate the funds. Today I came back home tired from work and just needing to relax nd watch tv but I came back to that annoying arrears msg that I'v seen on my screen countless time the past weeks. I'm going to have to call them again to hear more empty promises from another supervisor. I'm so sick of this now.