1 reviews | Active since Sept 2012
Bad service
Me and my dad went to Game to query an Internet payment we made that is not reflecting on our statement we were advised that we will be assisted when we ask Ms ***an she wore a blue DSTV shirt why everyone that came after us was assisted and we still standing there she got so upset and raised her voice we were given attitude screamed at, she made a fool of us in front of everyone screaming and shouting at us as if we were children I have never been so humiliated I will never ever want to do business with anyone that gives that kind of service I expect feedback regarding the matter as well as an apology to me and to my dad as a financial manager I will never expect my company to give that kind of service nor do I expect it from any other service provider I have been in the service industry for years and never have I seen anything like this I need feedback on this or I will escalate this further
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
In fact, our focus is to provide great experience to our customers in all your dealings with us.
We currently investigating your concerns as to the lake of professional service you received from our consultant.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
In fact, our focus is to provide great experience to our customers in all your dealings with us.
We currently investigating your concerns as to the lake of professional service you received from our consultant.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,