Bad Service

I am so disappointed with Dstv MultiChoice. Yesterday at about 05:50am I paid monthly fee through EFT an amount of R135. I have a family package of R105 and every month I should be R125 including insurance. Now to my surprise at 8:23am on the 3 August I recieved an sms to say my account has been deactivated, I should pay R49 for reconnection. I phoned immediately spoke to a consultant, and I asked why is my account suspended because I paid? And when I paid, my decorder was still active. She said she will reconnect my account as she can see the payment and everything should be fine. Now when I get home is still suspended when I check, they say I should now pay R95???? I mean for what? How did it end up to that amount? Total amount of my package is R125 including insurance, I just paid R135 because I'm aware I've been making short payments of R5 for the past few months. I'm totally not happy with your service, to call your call centre it's money, now I want the recording of Saturday when i enquired about this, because I am not willing to pay that kind of money, its like im paying double now. Within 24hrs it went up to R95???? I paid but still my account it's suspended. It really doesn't make sense I pay at 05:50am and at 8:23am same day I recieved an sms that says my account has been suspended. Money does not grow on trees, I am so ****ed off by your service, i paid for my package so i want you reconnect my service. Nxa