Bad service

I paid my service online and sent proof of of payment via e-mail,I also contacted tgem via Whats up and also called them spending over R200 of airtime but still my services are not working,everytime i call they tell me services are active and i tell they not and tgey say they will help but nothing happens,I have 5 differnt reference numbers to show that i contacted them and also the names of call centre agents that i have spoken to infact the second last lady tgat i spoke to laughed at me.even now my service are not active.