HS
Hein S
1 reviews | Active since Mar 2009
01 Oct 2015, 16:30
Bad service
Dont get back to me after repeated website enquieries and phone calls. All you hear is that they cant call you back!!!!! CALL ME SO I CAN GET MY ACCOUNT SORTED
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Oct 2015, 07:52Hello heins9,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your querry to the DPP department because they have access to the billing within your account and they will contact you directly. Please do not hesitate to use any of our touchpoints below inorder to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your querry to the DPP department because they have access to the billing within your account and they will contact you directly. Please do not hesitate to use any of our touchpoints below inorder to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply14 Oct 2015, 07:52
Official
Hello heins9,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your querry to the DPP department because they have access to the billing within your account and they will contact you directly. Please do not hesitate to use any of our touchpoints below inorder to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your querry to the DPP department because they have access to the billing within your account and they will contact you directly. Please do not hesitate to use any of our touchpoints below inorder to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile