Bad service

Good day

I am so dissapointed with the consultant who has just assisted me over the phone on ********** 061 around 14:29 , 2019/03/27.

The reason for my call was just for her to tell me the status of my price lock contract, and the way she answered me was as if I am bothering her.

I just asked for a simple answer if my application has been approved or still pending due to documents needed but the way she was talking to me was absolutely unacceptable. She even dropped the call on me ,and I was not even shouting and arguing with her.

I asked for her name and her name is Hlengiwe Mthethwa. But kindly listen to the call received around the time 14:29 .

I am committing myself to a 2 year contract with multichoice and if this is the kind of service that I should expect from the company then I guess I might be making a big mistake . But to be honest this is the first time being disrespected by an employee at multichoice and hope its tha last time as shes not applying to any company values .